Online Privacy Policy
When you choose Envescent, you choose security for your personal and sensitive information. All
customer information is kept strictly confidential.
All information recorded by this web site is not used for any
marketing purposes whatsoever; we only use it to evaluate your
interest in our web site. If you feel we've somehow violated your
privacy contact us immediately.
Information Collection and Use
Envescent, LLC is the sole owner of the information
collected on this site. We will not sell, share, or rent this
information to others in ways different from what is disclosed in
this statement. Envescent, LLC collects information
from our users at several different points on our website.
Order Forms
We request information from the user on our order form. Here a user
must provide contact information (like name and shipping address)
and financial information (like credit card number, expiration
date). This information is used for billing purposes and to fill
customer’s orders. If we have trouble processing an order,
this contact information is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the user’s hard drive
containing information about the user. Usage of a cookie is in no
way linked to any personally identifiable information while on our
site. Once the user closes their browser, the cookie simply
terminates. For instance, by setting a cookie on our site, the user
would not have to log in a password more than once, thereby saving
time while on our site. If a user rejects the cookie, they may
still use our site. The only drawback to this is that the user will
be limited in some areas of our site. For example, the user will
not be able to participate in any of our Sweepstakes, Contests or
monthly Drawings that take place. Cookies can also enable us to
track and target the interests of our users to enhance the
experience on our site.
Some of our business partners may use cookies on our site (for
example, advertisers). However, we have no access to or control
over these cookies. We do ensure their privacy policies are acceptable by our stringent standards.
Log Files
We use IP addresses to analyze trends, administer the site, track
user’s movement and gather broad demographic information for
aggregate use. IP addresses are not linked to personally
identifiable information.
Sharing
We will share aggregated demographic information with our partners
and advertisers. This is not linked to any personal information
that can identify any individual person.
We use an outside shipping company to ship orders and a credit
card processing company to bill users for goods and services. These
companies do not retain, share, store or use personally
identifiable information for any secondary purposes.
We partner with another party to provide specific services. When
the user signs up for these services, we will share names, or other
contact information that is necessary for the third party to
provide these services.
These parties are not allowed to use personally identifiable
information except for the purpose of providing these services.
Links
This web site contains links to other sites. Please be aware that
we, Envescent, LLC, are not responsible for the
privacy practices of such other sites. We encourage our users to be
aware when they leave our site and to read the privacy statements
of each and every web site that collects personally identifiable
information. This privacy statement applies solely to information
collected by this Web site.
Security
This website takes every precaution to protect our users’
information. When users submit sensitive information via the
website, your information is protected both online and
off-line.
When our registration/order form asks users to enter sensitive
information (such as credit card number and/or social security
number), that information is encrypted and is protected with the
best encryption software in the industry - SSL. While on a secure
page, such as our order form, the lock icon on the bottom of Web
browsers such as Netscape Navigator and Microsoft Internet Explorer
becomes locked, as opposed to un-locked, or open, when you are just
‘surfing’. .
While we use SSL encryption to protect sensitive information
online, we also do everything in our power to protect
user-information off-line. All of our users’ information, not
just the sensitive information mentioned above, is restricted in
our offices. Only employees who need the information to perform a
specific job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable
information. Our employees must use password-protected
screen-savers when they leave their desk. When they return, they
must re-enter their password to re-gain access to your information.
Furthermore, ALL employees are kept up-to-date on our security and
privacy practices. Every quarter, as well as any time new policies
are added, our employees are notified and/or reminded about the
importance we place on privacy and what they can do to ensure our
customers’ information is protected. Finally, the servers
that we store personally identifiable information on are kept in a
secure environment, behind a locked cage.
If you have any questions about the security at our website, you
can reach us through our contact
page.
Supplementation of Information
In order for this website to properly fulfill its obligation to our
customers, it is necessary for us to supplement the information we
receive with information from 3rd party sources.
For example, to determine if our customers qualify for one of our
credit cards, we use their name and social security number to
request a credit report. Once we determine a user’s
credit-worthiness, this document is destroyed.
Special Offers
We send all new members a welcoming email to verify password and
username, if applicable. Established members will occasionally
receive information on products, services, special deals and a
newsletter. Out of respect for the privacy of our users we present
the option to not receive these types of communications. Please see
our choice and opt-out below.
Site and Service Updates
We also send the user site and service announcement updates.
Members are not able to un-subscribe from service announcements,
which contain important information about the service. We
communicate with the user to provide requested services and in
regards to issues relating to their account via email or phone.
Correction/Updating Personal Information
If a user’s personally identifiable information changes (such
as your zip code), or if a user no longer desires our service, we
will endeavor to provide a way to correct, update or remove that
user’s personal data provided to us. This can be done at the
member information page or by using our contact page.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of
having their information used for purposes not directly related to
our site at the point where we ask for the information. For
example, our order form has an ‘opt-out’ mechanism so
users who buy a product from us, but don’t want any marketing
material, can keep their email address off of our lists.
Users who no longer wish to receive our newsletter or promotional
materials from our partners may opt-out of receiving these
communications by replying to unsubscribe in the subject line in
the email or notify us through our contact page.
Users of our site are always notified when their information is
being collected by any outside parties. We do this so our users can
make an informed choice as to whether they should proceed with
services that require an outside party, or not.
Notification of Changes
If we decide to change our privacy policy, we will post those
changes on our Homepage so our users are always aware of what
information we collect, how we use it and under circumstances, if
any, we disclose it. If at any point we decide to use personally
identifiable information in a manner different from that stated at
the time it was collected, we will notify users by way of an email.
Users will have a choice as to whether or not we use their
information in this different manner. We will use information in
accordance with the privacy policy under which the information was
collected.
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